Privacy Policy
Last Updated: April 2026
Privacy Policy for Blue Field
At Blue Field ("we," "us," "our"), protecting your privacy is our top priority. This policy outlines our practices regarding your data. We do not share or sell leads' information. We do NOT share customer opt-in information with affiliates or third parties.
How Information is Collected
We only collect information that you voluntarily provide to us. This occurs when you:
Fill out contact forms or calendar booking forms on our website.
Communicate with us via email, phone, or SMS.
Interact with our web chat widgets or AI-powered features.
Opt-in to receive communications from our agency.
The personal information we collect may include your first and last name, email address, phone number, and business details.
How Information is Used
The information we collect is used strictly for internal business purposes to provide you with the best possible service. We use your data to:
Fulfill your requests for AI services and demonstrations.
Schedule and confirm appointments.
Respond directly to your customer service inquiries.
Send you important updates regarding your account or our services.
Train and improve our AI systems internally.
SMS Opt-In Details
We maintain strict policies regarding your mobile data and text messaging consent. We respect your inbox and guarantee that your phone number will never be sold or provided to outside marketing agencies.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security Practices
We take significant precautions to protect your information both online and offline.
Online: Any sensitive data exchanged with our site is encrypted and transmitted securely via Secure Socket Layer (SSL) technology.
Offline: Only employees or approved subcontractors who need the information to perform a specific job (such as customer billing or technical support) are granted access to personally identifiable information. The computers and servers in which we store personal data are kept in a secure, monitored environment.
AI Processing: We implement encrypted storage of voice recordings and transcripts, access controls limiting staff access, and regular data deletion when no longer needed.
Cookies and Tracking Information
Blue Field uses "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors. Usage of a cookie is in no way linked to any personally identifiable information on our site. We use cookies strictly to analyze site traffic and improve user experience. You can choose to turn off all cookies through your browser settings.
Data Protection and Service Providers We do not sell, trade, or transfer your personally identifiable information or leads' data. We engage trusted service providers (such as payment processors like Stripe, email providers, and software hosts like GoHighLevel) solely to assist us in operating our website and conducting our business. These providers are bound by confidentiality agreements and are prohibited from using your data for their own marketing or promotional purposes.
Legal Requirements
We may be required by law to release information when necessary to comply with a subpoena, legal process, or government request, or to protect our rights, property, or safety.
Data Retention
We retain personal data as long as it is needed to conduct our legitimate business purposes or to comply with our legal obligations. Voice recordings from AI interactions are typically retained for no more than 90 days, and transcripts for up to 12 months for quality assurance, after which they are deleted.
Your Rights
You have the right to:
See what data we have about you.
Change or correct any data we have about you.
Request the deletion of any data we have about you.
Opt-out of any future contacts from us at any time.
Opt-out of SMS communications at any time by replying STOP to any text message you receive from us.
California Privacy Rights (CCPA)
We are compliant with the California Consumer Privacy Act (CCPA). We DO NOT sell your data. California residents may request, free of charge, the personal information we have collected about them or request full deletion of their data by contacting us.
Contact Us
If you have any questions regarding this privacy policy or feel that we are not abiding by it, please contact us immediately via email at [email protected] or by calling the phone number listed in our website footer.
